Vostrix PTE. LTD. (“Vostrix”, “we”, “us”, or “our”) is committed to protecting your privacy and complying with data protection regulations including the GDPR, CCPA, and Singapore PDPA. This Privacy Policy explains how we collect, use, and protect your personal data.
1. Information We Collect
We may collect the following types of information:
- Personal Information
Name, email address, company name, billing address, and any other details provided through our forms or order process. - Project Information
Details you submit through our project intake forms, questionnaires, or workspace tools. - Payment Information
Handled securely by third-party payment processors. Vostrix does not store credit card numbers or sensitive payment data directly. - Usage Data
Data collected via cookies and similar technologies to analyze user interactions with our website and improve the experience. - Analytics Data
We use Google Analytics to understand website usage, such as traffic sources, page visits, and user behavior.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage services
- Respond to inquiries and support requests
- Personalize your experience
- Improve our website, content, and offerings
- Send project updates and important communications
- Ensure the security of our platform
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data.
We may share your information in limited cases:
- With trusted third-party service providers who support our operations (e.g., analytics, payment processing)
- To comply with legal obligations or enforce our Terms of Service
4. Cookies & Tracking
We use cookies to:
- Enable essential site functions
- Analyze usage and improve performance
- Provide a more tailored experience
- Track referrals and campaign performance (for example, when you visit Vostrix through a partner or affiliate link)
You can control or disable cookies through your browser settings.
Referrals are stored anonymously (we only record a short referral code, not personal data) and automatically expire after 30 days..
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. While no method is 100% secure, we strive to safeguard data using industry best practices.
6. International Users
Our company is registered in Singapore and intended for use globally. By using our services, you consent to the transfer and processing of your information in Singapore and other jurisdictions where we or our service providers operate.
7. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce our agreements.
8. Your Rights
Depending on your location, you may have rights to:
- Access or update your information
- Request deletion of your data
- Withdraw consent (where applicable)
To exercise your rights, please contact us at: info@vostrix.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Significant changes will be communicated to users where required by law.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Vostrix PTE. LTD.
Email: info@vostrix.com
Contact Form